Shipping policy

Shipping Policy

At Kids4u, we aim to deliver your order quickly, safely, and reliably. Please review the details of our shipping process below.

Shipping Locations

We ship within the United States and to select international destinations.

Shipping Fees

  • We offer free standard shipping on all orders within the United States
  • International shipping rates are calculated at checkout based on the destination and order size

Order Processing Time

  • Orders are processed within 1 business day (Monday–Friday)
  • Orders placed after 5:00 PM Eastern Time will be processed the next business day
  • Orders placed on weekends or holidays will be processed on the next business day

Shipping & Delivery Time

United States

  • Orders are shipped from our U.S. fulfillment center
  • Standard delivery typically takes 3–4 business days after processing

Estimated total delivery time (United States):
4–5 business days

International Orders

  • International delivery times typically range from 7–15 business days depending on the destination and local carrier service
  • Delivery times may vary due to customs processing, local postal services, or peak seasons

Shipping Carriers

We use trusted carriers such as USPS, UPS, and local international delivery partners to ensure reliable delivery.

Customs, Duties, and Taxes

International customers may be responsible for customs duties, import taxes, or other fees required by their country.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.

Incorrect Address

Customers are responsible for providing the correct shipping address at checkout. If an incorrect address is entered, we may not be able to reship the order free of charge.

Address Changes

If you need to update your shipping address, please contact us within 24 hours of placing your order. Once an order has been shipped, we are unable to make changes.

Order Cancellations

Orders can be canceled before they are shipped. If your order has already been dispatched, please refer to our Refund Policy.

Lost or Stolen Packages

If your tracking shows that your package was delivered but you did not receive it, please contact us. We will assist you in working with the carrier to resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible with photos so we can assist you.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Kids4u
2604 Elk Horn Dr, Little Elm, TX 75068, United States
Email: info@kids4u.shop
Phone: +1 (214) 597-5677